Fireflies.ai
AI notetaker for every meeting
AI meeting assistant that automatically joins Zoom, Google Meet, and Teams calls to record, transcribe, and generate summaries and action items.
Expert Review · Scored
Fireflies.ai review
Fireflies.ai is the most established name in this list (founded 2016) and it shows in the feature depth: automatic recording across Zoom/Meet/Teams, transcription in 100+ languages, AI summaries, action-item detection, conversation intelligence (talk-time, sentiment, key topics), CRM integrations with Salesforce and HubSpot, a searchable meeting archive, and team analytics (per official listing). The depth goes past passive transcription into meeting analytics that tie directly into a sales or CS workflow.
Scorecard
How far the feature set goes beyond surface parity
Return on the price actually paid, not the sticker
How well it holds factual accuracy under real use
How readable the tiers and limits are up front
Strengths
- Native Salesforce and HubSpot integrations push meeting insights straight into deal records, which turns a transcript into something a sales team actually acts on.
- Conversation intelligence surfaces talk-time ratios, sentiment, and topic breakdowns — a level of analysis most meeting-notetakers do not attempt.
- The free plan includes unlimited transcription, which is unusually generous for the category and lets the core accuracy be judged at no cost.
- Maturity shows: the product has had years to refine action-item detection and summary accuracy against real meeting data.
Not for everyone
- If ongoing storage matters more than a one-time allowance, note the free plan's 400 minutes is total storage, not a monthly refresh — it fills up and stays full.
- If a heavy meeting schedule is the norm, be aware the AI-credit allowance on paid plans is comparatively modest.
- If month-to-month billing is preferred, know the advertised per-seat prices reflect annual billing.
Pricing · value for cost
Per official listing, the free plan includes 400 minutes total storage and 20 AI credits with unlimited transcription, Pro is $10/mo billed yearly (8,000 minutes/seat, video recording, AI Skills, action items), and Business is $19/mo billed yearly (unlimited storage, conversation intelligence, team analytics, multi-language mode). Value-for-cost is strong, particularly on Business where conversation intelligence and CRM integration genuinely replace a separate sales-analytics purchase; the pricing-clarity caution is that the attractive per-seat numbers are annual, and the free tier's "400 minutes total" framing is easy to misread as monthly.
Recommendation
Start free and let the unlimited transcription and basic summaries run against a few real meetings — that answers the accuracy question before any commitment. Once the 400-minute storage ceiling is reached, or once CRM-tied insights are the actual goal, Business is where the value clearly concentrates; confirm whether a monthly-billed rate is available before committing to the annual figure. For lighter meeting volume where sales analytics are not the point, MeetGeek is the more budget-friendly alternative with clearer monthly pricing.
Try Fireflies.ai
Start free and run it on real meetings first — move to Business once CRM-tied conversation intelligence is the actual need, and confirm monthly-vs-annual billing before committing.
Start Fireflies.ai — monthly plan →Reviewed 2026-08-02 · scored on a fixed rubric · affiliate link disclosed
Pricing
Plans & pricing
Free
- ✓400 minutes storage
- ✓20 AI credits
- ✓Unlimited transcription
- ✓AI summaries
Pro
billed annually
- ✓8,000 minutes storage/seat
- ✓Video recording
- ✓AI Skills
- ✓Action items
Business
billed annually
- ✓Unlimited storage
- ✓Conversation intelligence
- ✓Team analytics
- ✓Multi-language mode
Last updated: 2026-08-02
Capabilities
Key features
Best For
- 👍Remote and hybrid teams
- 👍Sales teams tracking call insights
- 👍Recruiters recording interviews
- 👍Product teams capturing user research
Limitations
- ⚠️Free plan limited to 400 minutes total storage
- ⚠️AI credits are relatively low on paid plans
- ⚠️Annual billing required for best pricing
🌍 Availability
Available in 8 countries
FAQ
Frequently asked questions
Is Fireflies.ai worth it in 2026?
Fireflies.ai is the top pick for sales teams that need meeting intelligence tied to CRM data. The conversation analytics provide genuine business insights beyond simple transcription. For basic meeting notes, MeetGeek offers a more affordable alternative.
Does Fireflies.ai have a free plan?
Yes, Fireflies.ai offers a free plan. 400 minutes storage, 20 AI credits, Unlimited transcription, AI summaries
What are the best alternatives to Fireflies.ai?
The top alternatives in the productivity category include Gamma, Beautiful.ai, MeetGeek. Compare them on our category page.
Is Fireflies.ai available internationally?
Yes, Fireflies.ai is available in 8 countries including the US, UK, Canada, Australia, and more. Pricing is in USD but accessible globally.
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